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F A Q s 
What is Low Vision?
Low Vision generally means not having 20/20 vision with best correction due to an eye condition or disease.  Most people with Low vision need additional assistance with optical or non-optical devices to help them continue daily activities such as reading, writing and watching TV.

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Does Insurance pay for the exam?
Yes, your "health" insurance will cover your exam if we are a contracted provider with your insurance company.  However, the refraction (determination of eyeglass prescription), may or may not covered by your insurance and is a necessary diagnostic procedure that is part of your Low Vision Evaluation with our office.  You may call our patient care coordinator to discuss details of your insurance plan.

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Does Insurance pay for devices?
No. We do offer a 2 week loaner program with a security deposit to enable you to determine if the devices recommended by Dr. Cates and our Certified Low Vision Therapist, Kim, enhance your daily activities.  If you should choose to not purchase the devices we will return your deposit to you on your return visit in 2 weeks.

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What are the conditions that cause low vision?
There are many conditions that cause low vision.  The most common diseases include macular degeneration, glaucoma, diabetes retinopathy, myopic degeneration, albinism, and retinitis pigmentosa.

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Do I have to be dilated?
Not necessarily.  If you are already receiving care from an eye care professional and have not had any changes in vision since your last visit.  It may not be necessary to be dilated.  This is up to the doctor's discretion.

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How long is the examination?
The exam usually lasts between one and two hours depending on your needs. 

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Will my Low Vision ever get better?
The main focus of our evaluation and treatment is on maximizing the vision that you have now.  Our goal is to help you use your remaining vision to its fullest potential.

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Why do I have to see a "Low Vision" eye doctor?  Why can't my regular eye doctor do the same thing for me?
A low vision evaluation is different from a routine eye examination in that several different measurements are taken to assess how you see.  A detailed refraction, called a trial-frame refraction is performed and measurements such as contrast sensitivity, color vision, and sensitivity to different types of lighting may be taken as well.  The focus of a low vision evaluation is based on each patient’s goals.

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Why do I have to have an exam?  Can't you just get my records from my other eye doctor and then I can just come in and buy a magnifier or what ever other device I want without an exam?
Specific measurements and tests are performed during the examination, which are not generally taken in a routine eye exam to determine the power and style of magnification needed for you, to increase your success.  However, we do contact your primary eye care provider to determine your eye condition is stable before conducting the evaluation.  Any visual changes may cause a change in the power of the low vision device that is required.

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